TruVoice HD550

Manual Pengguna Alat Dengar TruVoice HD-550

Model: HD550 | Brand: TruVoice

pengenalan

This manual provides comprehensive instructions for the setup, operation, and maintenance of your TruVoice HD-550 Office and Call Center Wired QD Headset. Designed for professional environments, the HD-550 features a noise-canceling microphone, HD speakers, and a lightweight, comfortable design for all-day use.

Panduan Persediaan

Kandungan Pakej

  • TruVoice HD-550 Headset
  • U10P Quick Disconnect (QD) Adapter Cable
  • Ear Cushions (pre-installed or included)

Menyambung Alat Dengar Anda

The TruVoice HD-550 headset utilizes a Quick Disconnect (QD) feature, allowing for easy connection and disconnection from various desk phones and communication devices via the included U10P adapter cable.

  1. Sambungkan Kabel QD: Align the Quick Disconnect end of the HD-550 headset cable with the Quick Disconnect end of the U10P adapter cable. Push firmly until you hear a click, ensuring a secure connection.
  2. Sambung ke Peranti: Plug the other end of the U10P adapter cable into the headset port of your compatible desk phone. Refer to your phone's manual for the exact headset port location, typically marked with a headset icon.
  3. Laraskan Padanan Alat Dengar: Place the headset on your head. Adjust the headband for a comfortable fit. The HD-550 is designed for all-day comfort with super soft leatherette ear cushions.
  4. Kedudukan Mikrofon: Rotate the flexible microphone boom to position the microphone approximately 1-2 inches (2.5-5 cm) from the corner of your mouth. The microphone boom rotates 270 degrees for optimal placement on either side of your head.
TruVoice HD-550 Headset with Quick Disconnect Cable
Image: TruVoice HD-550 Headset with its Quick Disconnect (QD) cable. The headset features a black and silver design with a flexible microphone boom and comfortable ear cushions. The QD cable is shown coiled next to the headset, illustrating its connection point.

Keserasian

The U10P Adapter included with your HD-550 headset is compatible with a wide range of desk phones. Below is a list of commonly supported models. If your specific phone model is not listed, please consult the TruVoice webtapak atau hubungi sokongan pelanggan untuk bantuan lanjut.

  • Polycom / Poly EDGE Series: VVX50, VVX101, VVX150, VVX201, VVX250, VVX300, VVX350, VVX301, VVX310, VVX311, VVX400, VVX401, VVX410, VVX411, VVX450, VVX500, VVX501, VVX600, VVX601, IP301, IP335, IP331, IP335, IP560, IP550, CX300, CX500, CX600, CX700, 485.
  • Mitel: 5212, 5312, 5320, 5320e, 5330, 5330e, 5340, 5340e, 5410, 5420, 550, 5540, 6867i, 6869i, 6910, 6920, 6930, 8528, IP420, IP420G, IP480, IP485G.
  • Avaya: 6402D, 6408D+, 6416D+M, 6424D+M, 8403, 8410D, 8434DX, 4406D+, 4412D+, 4424D+, 4424LD+, 1408, 1416, 2410, 2420, 4610, 4610SW, 4612, 4620, 4620SW, 4621, 4621SW, 4622, 4622SW, 4625, 4625W, 4630, 4630SW, 5410, 5420, 5610, 5620, 5621, 5625, 9404, 9406, 9408, 9504, 9508, DT1, DT3, DT5, QE4610.
  • Shoretel: 100, 212, 212K, IP230, 230, 265, 530, 560, 560G, 565, 565G, 655, 420, 480, 480G, 485, 485G.
  • Aastra: 6757i, 6731i, 6739i, 6755i, 6867i, 6869i.
  • Nortel: T7316, T7316e, T7208.
  • Jenama Serasi Lain: Toshiba DKT, Panasonic, ESI, Fanvil, Digium, Adtran, Ascom, Audiocodes, Altigen, Allworx, Comdial, Intertel.
TruVoice Headset Compatibility Chart
Image: A detailed compatibility chart for TruVoice headsets, specifically highlighting the U10P Adapter Cable's compatibility with various phone models from Polycom, Mitel, Avaya, Shoretel, Aastra, Nortel, and other brands. A coiled Quick Disconnect cable is shown on the right.

Arahan Operasi

Membuat dan Menerima Panggilan

Once connected, your TruVoice HD-550 headset functions as your primary audio device for calls. Use your desk phone's controls to dial numbers, answer incoming calls, and end calls.

Kawalan Kelantangan

The HD-550 headset features inline volume control for convenient audio adjustment. Locate the volume control unit on the headset cable. Use the '+' button to increase volume and the '-' button to decrease volume.

Penggunaan Mikrofon

The HD-550 is equipped with a high-quality noise-canceling microphone to ensure clear communication by filtering out background noise.

  • Peletakan Optimum: Ensure the microphone is positioned close to your mouth, ideally 1-2 inches away, for the best voice pickup and noise cancellation performance.
  • Fungsi Redam: If your desk phone or communication software supports it, use its mute function to temporarily disable the microphone. The HD-550 itself does not have an inline mute button.
TruVoice Headset Noise Cancellation Microphone
Imej: Dari dekat view of the TruVoice headset's microphone, highlighting its noise cancellation features. The image shows the microphone's grille and internal components, emphasizing its design for clear audio transmission.
TruVoice Headset HD Sound
Image: A person wearing the TruVoice HD-550 headset, smiling, with a blurred city skyline in the background. The image emphasizes the headset's HD sound quality for clear audio reception.
TruVoice Headset Usage Scenarios
Image: Three panels illustrating different usage scenarios for the TruVoice headset: "Office and Call Center" showing three individuals wearing headsets, "Online Classes" showing a person on a video call, and "Online Meetings" showing a person working on a laptop with the headset.

Penjagaan dan Penyelenggaraan

Proper care ensures the longevity and optimal performance of your TruVoice HD-550 headset.

  • Pembersihan: Gunakan kain lembut dan kering untuk membersihkan alat dengar. Untuk kusyen telinga, sedikitamp cloth with mild soap can be used, but ensure they are completely dry before use. Avoid using harsh chemicals or abrasive materials.
  • Storan: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cable.
  • Penjagaan Kabel: Do not pull on the cable to disconnect the headset. Always grasp the Quick Disconnect connector firmly. Avoid sharp bends or kinks in the cable.
  • Penggantian Kusyen Telinga: Over time, ear cushions may wear out. Replacement ear cushions are available from TruVoice to maintain comfort and hygiene.

Menyelesaikan masalah

If you encounter issues with your TruVoice HD-550 headset, please refer to the following common solutions:

MasalahKemungkinan PuncaPenyelesaian
Tiada bunyi daripada pembesar suara alat dengar.
  • Fon kepala tidak disambungkan dengan betul.
  • Kelantangan terlalu rendah.
  • Tetapan telefon yang salah.
  • Ensure the QD cable is securely connected to both the headset and the phone.
  • Increase the volume using the inline volume control or your phone's volume buttons.
  • Check your desk phone's audio settings to ensure the headset port is activated and selected.
People cannot hear me or my voice is too quiet.
  • Mikrofon tidak diletakkan dengan betul.
  • Mikrofon diredamkan.
  • Tetapan telefon yang salah.
  • Adjust the microphone boom so the microphone is 1-2 inches from your mouth.
  • Ensure the microphone is not muted on your desk phone or communication software.
  • Verify your phone's settings for microphone input.
Kualiti audio statik atau lemah.
  • Sambungan longgar.
  • Gangguan.
  • Kabel rosak.
  • Periksa semua sambungan untuk sesak.
  • Jauhkan diri daripada peranti elektronik lain yang mungkin menyebabkan gangguan.
  • Inspect the cable for any visible damage. If damaged, contact support.
Headset is uncomfortable.
  • Improper adjustment.
  • Adjust the headband and microphone boom for a personalized fit.
  • Ensure ear cushions are properly seated.

For further assistance, please refer to the official TruVoice User Guide PDF available online or contact TruVoice customer support.

Muat turun Panduan Pengguna Rasmi (PDF)

Spesifikasi Produk

CiriPerincian
Nama ModelHeadset With U10P
Teknologi Ketersambunganberwayar
Jack Fon Kepala3.5 mm Jack (via QD adapter)
Komponen yang DisertakanKabel, Kusyen Telinga
Berat Barang3.52 auns (98 gram)
bahanPlastic (Die Cast Aluminum Frame for strength)
Kegunaan Khusus Untuk ProdukBusiness, Calling
Jenis KawalanVolume Control (inline)
Ciri KabelDetachable (Quick Disconnect)
Julat Kekerapan20 Hz - 20,000 Hz
Kawalan BunyiSound Isolation, Noise Canceling Microphone
Penempatan TelingaDi Telinga
warnaHitam dan Perak
PengeluarTruVoice
Nombor Model ItemHD550
UPC757347303355

Waranti dan Sokongan

TruVoice is committed to providing high-quality products and customer satisfaction. For specific warranty details regarding your HD-550 headset, please refer to the documentation included with your purchase or visit the official TruVoice webtapak.

For technical support, troubleshooting assistance, or inquiries about replacement parts, please contact TruVoice customer service. Contact information can typically be found on the TruVoice webtapak atau dalam pembungkusan produk anda.

Optional protection plans are available for extended coverage. Please check the product listing or contact your retailer for details on available protection plans.

TruVoice Official Store: Visit TruVoice Store on Amazon

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